Service Status

5:40 PM, Thursday, March 21: UPDATE! Service has been restored in Hiawatha. Thank you for your patience.泭

4:30 PM, Thursday, March 21:

Service Outage Alert for Hiawatha Residents

We are currently experiencing an unexpected service outage affecting both cable modem and fiber internet, as well as phone services in some areas of Hiawatha due to a fiber cut. We understand how important these services are to you, and we want to assure you that our technicians are on their way to evaluate and repair the issue.

What's affected:

- Cable Modem Internet泭

- Fiber Internet泭

- Phone Services泭

Current Status:

- Technicians en route泭

- Evaluation and repair underway泭

- No estimated repair time yet

We sincerely apologize for this inconvenience and thank you for your patience and understanding as we work to resolve this issue as quickly and safely as possible. We are committed to restoring your service and will update you as soon as we have more information.

Attention Atchison Residents! Important Network Maintenance Alert:

We're committed to providing you with the best service possible. We're performing essential network maintenance. Heres what you need to know:

Date: Tuesday, March 26

泭Time: Starting at 11:59 PM

泭Duration: Approximately 2 hours

泭Impact: You may experience sporadic outages.

Why? This is part of our ongoing efforts to keep our network running smoothly, preventing unforeseen issues and delivering the quality you rely on.

What do you need to do? Sit back and relax! No action is required. But, its a good idea to save any important work ahead of time.

Were here for you! Experiencing issues or have concerns? Reach out to our support team at 1.800.892.0163. Were here to help!

We apologize for any inconvenience and appreciate your patience and understanding as we work to maintain our network to give you the best customer experience.

Have an outage and not sure what to do? Read our information flyer below.

To report an outage, please contact us at 800-892-0163 or chat with our technical support team below.

Technical Support Chat Hours:
Monday - Friday: 4:31pm - 7:59am
Saturday - Sunday: all day

佪圖AV is committed to providing the fastest internet in Northeast Kansas. If your Internet is running slowly or taking longer than usual to buffer, check your download, upload, and ping speeds.

Check Your Broadband Connection Speed